I'm Jenn.

I’m a product leader most of the time, and a hobby enthusiast for the rest. Some day I'll live on a farm and have an alpaca.

A long-time believer in remote work and location independence, I'm now based in New Jersey, leading a global team of product folks to build the future of the customer service experience as Senior Director of Product @ Zendesk.

I live for learning and I'm constantly exploring some new curiosity. I write a newsletter about that every week. I equally enjoy teaching. I'm currently a Program Leader for Kellogg's Product Management Executive Education course, supporting students as they make the transition into product management.

I'm always looking to connect with awesome people to talk product, gardening, baking, the freelance economy, location-independence, or whatever the current big TV show is. Find me in any of these places and let's chat: